Good to know

Groups
Groups upon advance request.

We accept pets
Pets are permitted (7,00 € per day) but are not allowed in the dining room.

Arrival and departure
Rooms are ready for occupancy starting at 2 p.m. on the day of arrival and are available until 10 a.m. on the day of departure. In the event of early departure or late arrival, the days booked will be charged.

Payment methods
We accept cash (by law a maximum of 4,999.99 €), checks, credit cards (Visa, Euro, Master Card +2% surcharge), EC/bank cards (+2% surcharge) or bank transfer.

Banking details
Bank Intesa San Paolo, Bruneck
IBAN: IT50 Z030 6958 2431 0000 0000 890
SWIFT/BIC: BCITITMM
Account holder: Hannes Niederkofler

Trip cancellation insurance
Sometimes, something happens before you start your trip, but our cancellation insurance gives you financial protection If you arrive late, don't arrive at all or depart early from your booked hotel stay, cancellation fees can be recharged in accord with EU standards.

To save you possible fees in such cases, we recommend that you take out this trip cancellation insurance. We recommend, for example, Allianz travel insurance: www.allianz-reiseversicherung.de.

Cancellation terms art. 1382 civil code

The cancellation can be accepted just in written form.
For cancellations within 30 to 15 days prior to arrival, 40% of the total booking will be charged.
For cancellations within 14 to 8 days prior to arrival, 60% of the total booking will be charged.
For cancellations within 7 days prior to arrival, 80% of the total booking will be charged.
In the event of early departure or late arrival, the days booked will be charged 100%.